TELECO

The Perfect Communicator

Sometimes, it can be hard for customers and employees to communicate effectively in larger stores and other busy businesses. The Perfect Communicator is a device created by TELECO to bridge the gap between company and customer by combining several different technologies to deliver prerecorded, targeted messages to various media. If you are looking for a way to drastically improve your company’s sales and customer service, The Perfect Communicator is the solution you’ve been waiting for!

The Perfect Communicator is essentially a multitasking mechanism that allows the programmer to schedule specific messages through a Media Communications Server, or MCS. The MCS helps the user create specific messages based on the various dates, locations, or customer needs. Using a simple drag and drop interface, the MCS is easy to use and updates are automatically loaded to the Perfect Communicator so they are played right on schedule.

Some of the features that are available through the Perfect Communicator include:

• Wireless Call Points – It’s happened to us all. You’re searching for an employee to help you in a store, and there are none to be found! When customers have the option of using the wireless call points available through The Perfect Communicator, customer service is only a button push away. Associates will be able to see the location of the customer requesting help, go to that location to offer assistance, and simply switch off the alert when they arrive. The Perfect Communicator helps make certain that no customer is sent on a wild goose chase looking for help.

• Local Area Paging – This feature is excellent for delivering messages to employees while they are on the go. Your staff will never have reason to miss a work-related phone call, message, or call for assistance again with this reliable local area paging system.

• Overhead Pagers – We’ve all heard the voice coming from the grocery store ceiling announcing the newest deals or the store’s imminent closing. With The Perfect Communicator, business owners can program their overhead paging systems to play certain messages at certain times. If there is a sale on lumber in one city but a deal on paint in another, The Perfect Communicator can be pre-configured to automatically update whenever needed while maintaining accuracy at the same time. 

• Music on Hold – No one likes to hear elevator music when they are put on hold. Keep your customers happy and in the mood to buy by playing music that they will actually like. The Perfect Communicator features two RCA outputs to help you choose music that is both appealing and appropriate for your company.

• Full-Feature Call Processing – Trying to puzzle through a labyrinth of telephone menus can be confusing, tiresome, and frustrating. Using software called Voice Perfect Professional, your telephone menus can be crafted to ensure that all calls are directed to the proper place, ensuring quick customer service and an overall improvement in efficiency.

• Caller Targeted Messages – Want to make sure that your client’s needs match the advertisements they hear? Now you can make sure that your telephone callers hear messages that pertain to their specific needs and desires.

• Customer Support Mailboxes –This feature allows customer messages to be accessible via voicemail and e-mail, so that needs may be attended to no matter where the receiver is. Messages can also be copied and forwarded!

The Perfect Communicator has so many practical applications that it is hard to think of a business that could not benefit from it. The product’s simple format allows you to save time, and the multiple functions help you enjoy many services at a low price.

Advertising and marketing bridge the gap between the company and the customers, and both are essential to the success of your business. To learn more about The Perfect Communicator, contact TELECO today! Our knowledgeable experts will answer your questions about The Perfect Communicator and help you see how this innovative new product can drastically boost the success of your business.